We know that this is a time of uncertainty with many things up in the air. Our first and foremost concern is the health and safety of our staff and customers. With that being said, we will remain open as long as local and state officials allow. At this time we are monitoring the changes and recommendations from Gov. McMaster and the local mayors.
Self-storage is not a high traffic business but we are strongly encouraging customers to limit their in person contact with our staff. Payments can be made online or over the phone using a debit or credit card. At this time we are no longer accepting cash, please pay by check or money order which can be placed under the interior office door or mailed (see address below). If you have any other storage needs, such as renting an additional unit or transferring to a different size, we are asking that you call first versus coming into the office. We will be more the willing to assist you with those needs via email or fax. Currently the facility access hours remain the same to tenants that are current on their rent. Should local rules change, accessibility could change as well.
We are cleaning the office and restrooms daily with approved sanitizing agent listed to kill the human coronavirus. Employees are directed to wash their hands for at least 20 seconds after contact with mail/packages, another person or after coming in from the facility lot. We are cleaning the keypads and carts daily. Staff has been instructed to stay home if they feel sick.
We are in this together and support the effects being made by the community to control the virus. Should you have any questions please do not hesitate to reach out to us.
Innovation Self Storage Management